Every digital purchase is non-refundable, as there is no way for me to tell whether you use or save the design.
However, if you have any issues with links or order issues, please contact us immediately, so we can fix them.
Please read the full product listing descriptions before you make a purchase to ensure the product meets your needs and is compatible with your software.
You can contact us with any questions before ordering our digital products at hello@ecozendesign.com